In a situation where an HR user cannot open an app after accessing the HR stream, what is the most likely issue?

The situation described points to a specific scenario regarding user permissions within Qlik Sense. When an HR user is unable to open an app after accessing the HR stream, it is most likely related to section access, which controls what data and apps users can access based on their assigned permissions.

In the context of Qlik Sense, section access acts as a security mechanism to ensure that users only see the data that they are authorized to see. If the section access settings for the app do not include the HR user's credentials or if their permissions are restricted, they will be unable to open the app despite having access to the HR stream. This means the user has the right to see the stream, but not necessarily the individual app within it if their permissions do not allow it.

Other potential issues like network connectivity, locked user accounts, and app version incompatibility typically do not directly prevent access to a specific app when permissions are appropriately configured, hence they are less likely to be the cause of this issue. For instance, network connectivity would typically prevent all access to the application or stream rather than selectively for individual apps, and a locked user account would generally prevent any applications from being accessed. App version incompatibility could result in a failure to load or errors but would not